Your Tech Mate Cairns

We help you stay in touch with the people who matter most. Whether it’s setting up video calls with family, organising your contact list, or making sure you never miss a birthday — we’ve got you covered.

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Here are just a few ways we can support you:

• Setting up and teaching you how to use video chat (FaceTime, Zoom, WhatsApp, etc.)

• Organising your phone or tablet contact list

• Adding important dates like birthdays and anniversaries to your calendar

• Setting reminders for calls, messages, or special events

• Helping you send photos and messages with confidence

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Personal, in-home tech help tailored just for you. We come to your home and work with you at your pace, helping you feel more confident using your smartphone for everyday tasks.

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Support can cover things like:

• Learning how to make and receive calls or texts

• Adjusting settings like volume, font size, or accessibility features

• Downloading and using apps for news, health, or entertainment

• Managing photos and storage

• Connecting to Wi-Fi and mobile data

• Setting up calendars, reminders, or alarms 

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No question is too small — we’re here to help with whatever you need, one step at a time.

The internet can be confusing — and sometimes risky. We help you feel more secure and confident while using your devices, with easy-to-understand tips and support tailored to your needs.

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Support can cover things like:

• Recognising and avoiding scams, spam, and phishing messages and emails

• Safe browsing habits and spotting suspicious websites

• Setting strong passwords and using password managers

• Understanding two-step verification (2FA)

• Learning what not to click on

• Checking if emails or texts are real or fake

• Setting up basic security features on your device

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We’ll help you feel more in control, so you can enjoy the online world safely and stress-free.

Support can cover things like:

• Using Facebook to stay in touch with friends and family

• Making free international calls and messages through WhatsApp

• Sending, receiving, and organising emails

• Accessing important services like MyGov, Medicare, and Centrelink

• Downloading new apps safely and understanding what they do

• Managing notifications and app settings

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We’re here to help you feel more confident using the apps that connect you to the people and services you trust.

Just bought a new phone, tablet, Wi-Fi modem, or smart TV? We’ll set it up for you in a simple, clear way — no stress, no confusion, and everything tailored to how you want to use it. 

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Support can cover things like:

• Setting up smartphones and tablets from scratch

• Connecting devices to Wi-Fi and making sure they’re working smoothly

• Setting up smart TVs and streaming apps like Netflix, ABC iView, or YouTube

• Customising settings for easier use (like larger text, brightness, and volume)

• Creating a simple home screen layout so you can find things easily

• Explaining how everything works in plain language

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We’ll leave you with a setup that feels familiar, comfortable, and easy to use — no more guessing or Googling!

Help your devices feel fresh and easy to use again by clearing out the digital mess. We’ll organise your phone, tablet, or computer so it’s simple, tidy, and stress-free.

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Support can cover things like:

• Deleting old apps and files you don’t need

• Organising photos into albums and backing them up

• Cleaning up your email inbox and folders

• Freeing up storage space for better performance

• Tidying up your home screen so it’s easier to find things

• Helping you understand cloud storage (Google, iCloud, etc.)

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Feel more in control of your digital life with a device that’s clean, simple, and easy to use — just how you like it.